Last updated: August 2025
At Taylor Docks, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, www.taylordocks.com, including our online shop powered by WooCommerce. We are committed to complying with applicable Canadian privacy laws and maintaining your trust.
Information We Collect
We collect personal and non-personal information when you:
- Fill out a contact form or request a quote
- Submit an inquiry through our WooCommerce catalog or shop pages
- Subscribe to our newsletters or marketing emails
- Interact with our website and analytics tools
Personal information may include your name, email address, phone number, project location, and any other details you choose to provide. Non-personal information includes your IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Communicate with you about projects or services
- Improve our website performance and user experience
- Share relevant updates, promotions, or service offerings (with your consent)
- Ensure compliance with legal obligations
When using our WooCommerce-powered shop, any information submitted via product inquiries may be used to process your order, follow up with quotes, provide pricing, or share service details. This includes contact and payment details needed to complete a transaction securely.
Cookies and Analytics
Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and website performance. Cookies help us personalize your browsing experience and do not give us access to your computer or personal data beyond what you voluntarily provide.
You can disable cookies through your browser settings, though this may affect how some features function.
WooCommerce and Third-Party Services
Our online catalog and shop features are powered by WooCommerce. While we do not currently collect payments directly on the website, the shop may request personal information (such as name and contact details) for quote purposes. All interactions with the WooCommerce plugin are subject to its privacy standards.
We may also integrate third-party plugins for security, form submissions, geolocation, or performance enhancements. These services may collect data based on your usage of our site, and each third party has its own privacy policy governing how they handle that information.
Disclosure of Information
We do not sell or rent your personal information. We may share data with trusted third-party service providers only when necessary for business operations, such as:
- Web hosting and security services
- Form submission and CRM platforms
- Analytics and performance tools
All service providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.
Data Security and Storage
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is 100% secure, we use SSL encryption, access controls, and secure hosting practices to safeguard your information.
All data is stored on secure servers located in Canada or jurisdictions with comparable privacy protections.
Your Rights and Choices
Under applicable Canadian privacy laws (including PIPEDA), you have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate or outdated information
- Withdraw consent to marketing communications at any time
- Request deletion of your personal data, subject to legal obligations
To exercise these rights, please contact us using the details at the bottom of this page.
External Links
Our website may contain links to other websites or resources. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies separately.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page regularly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you may contact us at:
Taylor Docks
2733 Hodgins Road,
Port Severn, ON
L0K 1S0
[email protected]
1-877-538-1333